Every purchase comes with our hassle-free 5-day return policy. If you find yourself unsatisfied with your order, you have the option to initiate a return within 5 days of receiving your purchase.

 

Please reach out to us via email at arivalondon@hotmail.com, and kindly include the subject "Returns - Order <number>" in your message to streamline the process. Once you've done that, we'll take care of the rest, and you'll receive store credit in return.

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Please note that custom orders and earrings are not eligible for returns or exchanges.

 

For an item to be accepted for return, it must remain unused and be in its original condition and packaging, complete with all tags still attached.

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Our policy exclusively offers store credit for returns, and we do not provide refunds.

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